Difference between revisions of "Membership ending procedure"
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When someone stops being a member, for some reason | When someone stops being a member, for some reason | ||
* they want to stop | * they want to stop | ||
* their membership is terminated for some reason | * their membership is terminated for some reason | ||
− | + | There are some things that need to happen by both the member and the board. | |
=Steps for the member= | =Steps for the member= | ||
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* return the key & the fob, take personal things from the space & from the member box. | * return the key & the fob, take personal things from the space & from the member box. | ||
+ | * It is good form to send an email to our members mailing list, so that other members know what is going on. | ||
=Tasks for the board= | =Tasks for the board= | ||
Line 26: | Line 25: | ||
** why are they stopping? | ** why are they stopping? | ||
− | * after they have answered, edit the "member administration" DB to mark them inactive, with the date ; delete their passport copy or | + | * after they have answered, edit the "member administration" DB to mark them inactive, with the date ; delete their passport copy or destroy paper version |
− | + | * inform Urban Resort that the fob will be given to another member | |
− | * inform | ||
− | |||
* make an appointment to take the fob back, and the key | * make an appointment to take the fob back, and the key | ||
− | + | * make an appointment for them to pick up their private things. | |
− | * make an appointment for them to pick up their private things | + | * rename the "member box" and mark it as available for another member to use. |
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− | * rename the "member box" and |
Revision as of 22:57, 9 September 2016
When someone stops being a member, for some reason
- they want to stop
- their membership is terminated for some reason
There are some things that need to happen by both the member and the board.
Steps for the member
- please send an email to admin@techinc.nl, stating:
- do you want to pay the rest of their membership // what they still own (till now)
- do you have the key? fob? members box? personal things in the space?
- do you want money back for the fob?
- why are you stopping?
- return the key & the fob, take personal things from the space & from the member box.
- It is good form to send an email to our members mailing list, so that other members know what is going on.
Tasks for the board
- send email to the member, asking them if they want to fill in the form / answer questions
- do they want to pay the rest of their membership // what they still own (till now)
- do they have the key? fob? members box? personal things in the space?
- do they want their money back for the fob?
- why are they stopping?
- after they have answered, edit the "member administration" DB to mark them inactive, with the date ; delete their passport copy or destroy paper version
- inform Urban Resort that the fob will be given to another member
- make an appointment to take the fob back, and the key
- make an appointment for them to pick up their private things.
- rename the "member box" and mark it as available for another member to use.