Difference between revisions of "Membership ending procedure"

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((draft DRAFT  D*R*A*F*T))
 
 
 
When someone stops being a member, for some reason
 
When someone stops being a member, for some reason
 
* they want to stop
 
* they want to stop
 
* their membership is terminated for some reason
 
* their membership is terminated for some reason
we need to go through some steps to end their membership.
+
There are some things that need to happen by both the member and the board.
  
 
=Steps for the member=
 
=Steps for the member=
  
* please send an email to board@techinc.nl, stating:  
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* please send an email to admin@board.techinc.nl, stating:  
  
 
** do you want to pay the rest of their membership // what they still own (till now)
 
** do you want to pay the rest of their membership // what they still own (till now)
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* return the key & the fob, take personal things from the space & from the member box.
 
* return the key & the fob, take personal things from the space & from the member box.
 +
* It is good form to send an email to our members mailing list, so that other members know what is going on.
  
 
=Tasks for the board=
 
=Tasks for the board=
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** why are they stopping?  
 
** why are they stopping?  
  
* after they have answered, edit the "member administration" DB to mark them inactive, with the date ; delete their passport copy or distroy paper version
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* after they have answered, edit the "member administration" DB to mark them inactive, with the date ; delete their passport copy or destroy paper version
 
+
* inform Urban Resort that the fob will be given to another member
* inform marijke that the fob will be given to another member
 
 
 
 
* make an appointment to take the fob back, and the key
 
* make an appointment to take the fob back, and the key
 
+
* make an appointment for them to pick up their private things.
* make an appointment for them to pick up their private things &
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* rename the "member box" and mark it as available for another member to use.
 
 
* rename the "member box" and make it available again
 

Latest revision as of 14:29, 30 October 2017

When someone stops being a member, for some reason

  • they want to stop
  • their membership is terminated for some reason

There are some things that need to happen by both the member and the board.

Steps for the member

  • please send an email to admin@board.techinc.nl, stating:
    • do you want to pay the rest of their membership // what they still own (till now)
    • do you have the key? fob? members box? personal things in the space?
    • do you want money back for the fob?
    • why are you stopping?
  • return the key & the fob, take personal things from the space & from the member box.
  • It is good form to send an email to our members mailing list, so that other members know what is going on.

Tasks for the board

  • send email to the member, asking them if they want to fill in the form / answer questions
    • do they want to pay the rest of their membership // what they still own (till now)
    • do they have the key? fob? members box? personal things in the space?
    • do they want their money back for the fob?
    • why are they stopping?
  • after they have answered, edit the "member administration" DB to mark them inactive, with the date ; delete their passport copy or destroy paper version
  • inform Urban Resort that the fob will be given to another member
  • make an appointment to take the fob back, and the key
  • make an appointment for them to pick up their private things.
  • rename the "member box" and mark it as available for another member to use.