Difference between revisions of "Membership ending procedure"
(Created page with "When someone stops being a member, for some reason * they want to stop * their membership is terminated for some reason we need to go through some steps to end their membershi...") |
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Revision as of 20:26, 8 November 2013
When someone stops being a member, for some reason
- they want to stop
- their membership is terminated for some reason
we need to go through some steps to end their membership.
Tasks for the board
- send email to the member, asking them if they want to fill in the form / answer questions
- do they want to pay the rest of their membership // what they still own (till now)
- do they have the key? fob? members box? personal things in the space?
- do they want their money back for the fob?
- why are they stopping?
- after they have answered, edit the "member administration" DB to mark them inactive, with the date ; delete their passport copy or distroy paper version
- inform marijke that the fob will be given to another member
- make an appointment to take the fob back, and the key
- make an appointment for them to pick up their private things &
- rename the "member box" and make it available again