Difference between revisions of "Membership ending procedure"
(Created page with "When someone stops being a member, for some reason * they want to stop * their membership is terminated for some reason we need to go through some steps to end their membershi...") |
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* their membership is terminated for some reason | * their membership is terminated for some reason | ||
we need to go through some steps to end their membership. | we need to go through some steps to end their membership. | ||
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+ | =Tasks for the member= | ||
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+ | * please send an email to board@techinc.nl, stating: | ||
+ | |||
+ | ** do you want to pay the rest of their membership // what they still own (till now) | ||
+ | ** do you have the key? fob? members box? personal things in the space? | ||
+ | ** do you want money back for the fob? | ||
+ | ** why are you stopping? | ||
+ | |||
+ | * return the key & the fob, take personal things from the space & from the member box. | ||
+ | |||
=Tasks for the board= | =Tasks for the board= |
Revision as of 20:28, 8 November 2013
When someone stops being a member, for some reason
- they want to stop
- their membership is terminated for some reason
we need to go through some steps to end their membership.
Tasks for the member
- please send an email to board@techinc.nl, stating:
- do you want to pay the rest of their membership // what they still own (till now)
- do you have the key? fob? members box? personal things in the space?
- do you want money back for the fob?
- why are you stopping?
- return the key & the fob, take personal things from the space & from the member box.
Tasks for the board
- send email to the member, asking them if they want to fill in the form / answer questions
- do they want to pay the rest of their membership // what they still own (till now)
- do they have the key? fob? members box? personal things in the space?
- do they want their money back for the fob?
- why are they stopping?
- after they have answered, edit the "member administration" DB to mark them inactive, with the date ; delete their passport copy or distroy paper version
- inform marijke that the fob will be given to another member
- make an appointment to take the fob back, and the key
- make an appointment for them to pick up their private things &
- rename the "member box" and make it available again